Terms of Service (ToS)

Terms of Service (ToS)

Effective Date: 01/01/2025
Last Updated: 01/01/2025

Welcome to Edunes Online Education ("Edunes", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our websites, mobile applications, online classes, tutoring services, educational content, and any other related services (collectively, the "Services").

By accessing, browsing, registering, or using our Services, you ("User", "you", "your", "Student", "Parent", "Teacher", or "Subscriber") agree to be bound by these Terms, our Privacy Policy, and any other applicable policies.


1. ELIGIBILITY

  • You must be at least 18 years old to register independently.

  • If you are under 18, you must use the Services under the supervision of a parent or legal guardian, who accepts these Terms on your behalf.

  • You must provide accurate, current, and complete information during registration.


2. SERVICES PROVIDED

Edunes offers the following educational services:

  • Live online classes (one-to-one or group)

  • Recorded courses and e-learning modules

  • Academic tutoring for K-12, competitive exams, and skill-based learning

  • Assignments, assessments, and progress tracking

  • Learning management tools for students, parents, and educators

  • Communication and support services

The scope of services may vary depending on subscription plans, region, and curriculum.


3. ACCOUNT REGISTRATION AND SECURITY

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You must immediately notify Edunes of any unauthorized use or security breach.

  • You agree not to share your login credentials or allow others to access your account.


4. USER CONDUCT

By using our Services, you agree:

  • To comply with all applicable laws and regulations.

  • Not to use the Services for any unlawful or prohibited purpose.

  • Not to harass, threaten, abuse, or harm other users.

  • Not to upload or transmit malicious code, viruses, or harmful materials.

  • Not to infringe on the intellectual property rights of Edunes or third parties.

  • Not to use our content for commercial resale or redistribution.

Violation of these rules may result in suspension or termination of your account.


5. PAYMENT, BILLING, AND REFUNDS

5.1 Pricing

  • Prices for courses, subscriptions, and services are displayed on our website/platform.

  • We reserve the right to modify pricing at any time with notice.

5.2 Payment Terms

  • Payments are processed securely through authorized payment gateways.

  • Subscriptions may be billed monthly, quarterly, annually, or as per course packages.

5.3 Refund Policy

  • Refunds will be processed as per our Refund & Cancellation Policy.

  • Certain services may be non-refundable depending on the nature of the course or service agreement.


6. INTELLECTUAL PROPERTY RIGHTS

  • All content, course materials, videos, graphics, text, logos, and trademarks provided by Edunes remain our sole property.

  • You receive a limited, non-transferable, non-exclusive license to access and use the content for personal, non-commercial educational purposes.

  • You may not copy, distribute, modify, or create derivative works from any content without prior written permission.


7. THIRD-PARTY CONTENT & LINKS

  • Our Services may include links or access to third-party websites, tools, or services.

  • Edunes is not responsible for third-party content, privacy practices, or any harm caused by third-party platforms.


8. PRIVACY

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.


9. SERVICE AVAILABILITY & LIMITATIONS

  • While we strive for uninterrupted service, Edunes does not guarantee 100% uptime.

  • We may perform maintenance, updates, or upgrades that temporarily affect availability.

  • Edunes reserves the right to modify or discontinue any service feature at any time.


10. TERMINATION

  • We may suspend or terminate your access to the Services for violations of these Terms or applicable law.

  • You may cancel your account at any time via your account settings or by contacting support.

  • Upon termination, your right to access the Services will cease immediately.


11. DISCLAIMERS

  • The Services are provided “as is” without warranties of any kind, either express or implied.

  • We do not guarantee academic results or outcomes from the use of our Services.

  • Edunes is not liable for any losses, damages, or academic consequences resulting from use or misuse of the Services.


12. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • Edunes and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages.

  • Our total liability for any claims arising out of or related to these Terms shall not exceed the amount you paid to us in the preceding 6 months.


13. INDEMNITY

You agree to defend, indemnify, and hold harmless Edunes, its affiliates, directors, employees, and contractors from any claims, damages, losses, liabilities, or expenses arising from:

  • Your violation of these Terms

  • Your misuse of the Services

  • Your violation of applicable law or third-party rights


14. GOVERNING LAW & JURISDICTION

  • These Terms shall be governed by and construed in accordance with the laws of [Insert Country, e.g., India].

  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City, e.g., Guwahati, Assam, India].

  • For international users, local consumer protection laws may also apply.


15. MODIFICATIONS TO TERMS

  • Edunes reserves the right to amend these Terms at any time.

  • Any changes will be effective upon posting on our website.

  • Your continued use of the Services constitutes your acceptance of the updated Terms.


16. CONTACT INFORMATION

If you have any questions or concerns regarding these Terms, please contact us at:

Edunes Online Education
West Market; Lumding; Assam; India : Pin- 782447
Email: edunes.online@gmail.com
Phone: +91-7002561074
Website: https://edunes.in